Candle & diffuser care

 

It is important to always follow the instructions for correct use and safety when burning your candle or using your diffuser. The following instructions are always included in the item's packaging.

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Candles

BEFORE BURNING

Place the candle away from drafts and sunlight. Trim the wicks on a regular basis. They must not exceed 0.5 cm / 0.25” to avoid black smoke and
the deposit of soot on the edges of the vessel. Keep the wax pool free of
matches or other foreign matter. It may present a fire hazard and darken
the wax. If the candle has several wicks, always light them all at once.
This ensures that the candle burns evenly.

DURING BURNING
Wait for the entire surface to liquefy before putting out your candle in order to avoid tunneling. The first time will take longer than the subsequent times. NEVER allow the last centimeter of wax to burn. The flame may come into contact with the glass and overheat the vessel. A flame that burns too close to glass can cause it to burst! NEVER let the candle burn for more than an hour once the entire surface is liquid. A candle that overheats can ignite!

AFTER BURNING

Before the wax solidifies, reposition the wicks to prevent the flames from burning against the glass the next time you light it. Regularly clean the inside of the candle with a non-alcoholic product to prevent soot buildup. Large soot deposits on the edges may cause excessive smoke.

SAFETY RULES

  • Burn within sight. 

  • Place the candle on a safe, flat surface and out of reach of pets, children and things that catch fire.

  • Always leave at least 20 cm, 8” between burning candles.

  • Allow the whole surface to become liquid. Do not burn more than 1h once the whole surface is liquid.

  • To reduce sooting, you must trim the wick 0.5 cm (1/4”) each time the candle is to be relit.

  • Extinguish the candle if it smokes, flickers repeatedly, if the flame becomes too high or when there is only 1 cm (1/2”) wax left. 

  • Do not burn the last cm of wax.

Ntensecollection_safety icons difussers

Diffusers

To use the diffuser, remove the wooden cap and stopper. Put the cap back on and insert the fragrance sticks. Spread them out a little. Rotate the sticks every 3 to 6 days.

SAFETY RULES

  • Place the diffuser on a safe, flat surface and out of reach of pets, children. 

  • Do not place the diffuser on surfaces without protecting the bottom, accidental spillage may cause damage.

  • Place the diffuser in a high traffic area allowing the fragrance
    to travel through the interior.

  • The liquid is highly flammable, do not light the sticks.

  • Wash your hands thoroughly after touching the liquid.